Contact

General Questions

Questions about Jelbi Stations

Contact to Jelbi Mobility Partners

All questions regarding Jelbi - please write an E-Mail to: support@jelbi.de


Questions about BVG ticket that you bought via Jelbi: ticket@jelbi.de


If you have any data privacy questions please reach out to: privacy@jelbi.de

Any questions regarding Jelbi stations: stationen@jelbi.de


Please call this number if there are any urgent technical malfunctions : 030/ 19449

All questions concerning your booking, invoices or any other problems with your ride with one of our Jelbi mobility partners - please reach out to the partner directly: 

phone: 030 201 649 75 (24/7)

e-mail: hello@miles-mobility.com

phone: 030 120 863 64 (24/7)

e-mail: info@nextbike.de

phone: 030 220 124 40 (24/7)

e-mail:  kontakt@emmy-sharing.de

phone: 030 568 38 651 (8am - 8pm)

e-mail: support@tier.app

Not yet bookable via the Jelbi app, only available on Jelbi stations:

phone: 030-54 44 50 30

e-mail: service@oply.com

phone: 030-403 65 61 69 

e-mail: support@mobileeee.de

phone: 069 42 72 77 00