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The Berliner Verkehrsbetriebe (BVG) are making every effort to make the website accessible to all.

The legal basis is the German Act on Equal Opportunities for the Disabled (BGG) and the Barrier-free Information Technology Ordinance (BITV) in their respective valid versions. The declaration on digital accessibility is required by the law on barrier-free information and communication technology Berlin (BIKTG Bln).


Status of compatibility with the requirements of the BITV

This website is partially barrier-free. The requirements of the current BITV are partially fulfilled. The areas listed below are not yet barrier-free:

  • There is no audio description for videos
  • Contrasts of texts are sometimes not sufficient
  • The website isn’t fully accessible by keyboard only
  • Names, roles and values are not yet fully available



Should you notice any shortcomings in the barrier-free design of, please feel free to contact us:
Berlin public transport (BVG) – A├ÂR – Holzmarktstra├če 15-17 10179 Berlin
Phone: 030/19449


Conciliation procedure

If you are of the opinion that you are disadvantaged by an insufficiently barrier-free design of, you can contact the BGG conciliation office:
Conciliation office according to the law on equal opportunities for people with disabilities at the Federal Government Commissioner for the Affairs of People with Disabilities
Wall Street 53
10117 Berlin
Phone: 030185272805


Status as of 23.09.2020